Privacy policy

 Privacy And Cookie Policy

Donata Davidoff ("we", "us", "our") is committed to protecting your privacy on-line when visiting donatadavidoff.com (this "site") or communicating electronically with us.

 

We understand that you do not want the personal information you provide to us used carelessly so we will explain how and why we collect and process personal data, what we do with it and what controls you have.

 

By using this site, you acknowledge that you have read and agree to the terms of our privacy and cookies policies.

 

We will keep all of your personal information confidential (though we may occasionally disclose these details in the circumstances outlined below). We will keep your personal details on secure servers and we will fully comply with all applicable Data Protection and consumer legislation.

 

If you are a Donata Davidoff customer, use our site, use our products or are someone to whom we would like to market or advertise our products, we may process your personal data.

 

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

For the purpose of the data protection act 1998 (the act), the data controller is Donata Davidoff LTD of Michelin House, 81 Fulham Road, London SW3 6RD, UK

We reserve the right to modify this Privacy Policy at any time. Any material changes we may make to our Privacy Policy will be updated in our Privacy Policy section. Please review it occasionally to remain informed and updated.

 

Information We May Collect From You

 

Through the course of using this site, we may collect and process the following information about you:

 

−            Information such as (but not limited to) your name, email address, billing address, delivery address, telephone number, product selections, payment type and card expiry number or log in and password details that you provide by completing forms on the site, including registration as a user of the donatadavidoff.com, purchase any goods from the site, upload or submit any material via the site, contact us, request any information, or enter into any competition or promotion run in partnership with us.

−            Information relating to transactions you complete on our site and of the fulfillment of your orders.

−            Information provided to us when you communicate with us via email, forms or telephone, including communications from you to us regarding queries, problems, concerns or comments regarding the site and/or its content.

  • Information provided at any event you attend that is hosted or sponsored by us.

−            Details from surveys that we may occasionally host on the site for purpose of research, should you respond or participate in them.

−            Details of your visits to our site including (but not limited to) traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

 

You are under no obligation to provide any such information. However, if you should choose to withhold requested information (e.g. your address or payment details), we may not be able to provide you with certain services.

 

We may collect statistical data about our users’ browsing habits, pages viewed, actions and patterns, which does not identify any individual. This includes (but is not limited to) information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our partners.

 

We never knowingly collect information from any unsupervised person who is under the legal adult age (18 years). If you are under 18 years old, you should not submit any information about yourself without the consent and supervision of an adult.

 

Cookies

What are Cookies?

Most internet browsers are automatically set up to accept cookies and most websites you visit will use cookies to improve your user experience.

 

Cookies are simple text files issued to your computer when you visit a website. They store and sometimes track information about your use of a website. Each cookie is unique to your browser.

 

They will contain some anonymous information such as a unique identifier, the website name and some digits and numbers. Cookies allow a website to remember you, either for the duration of your visit (using a "session cookie") or for future visits (using a "persistent cookie"). This may include things like your preferences or what's in your shopping basket.

 

Although they do identify a user's computer, cookies do not personally identify users, and passwords and credit card information and not stored in cookies. And since cookies are not programs, they cannot contain viruses or other malicious software.

 

How we use Cookies << CHECKED BY DEVELOPMENT TEAM

 

What is considered to be personal data?

"Personal data" means any data that can be used to identify an individual, including:

  1. Name
  2. Address(es)
  3. Email
  4. IP address
  5. Cookie ID
  6. Credit card number
  7. Order number
  8. Social media account

Personal data does not include information that is purely financial and cannot be linked to an individual, such as:

  1. How many times a specific product has sold
  2. How much revenue your store has made

 

 

We use cookies for five types of purpose:

 

Category 1: Strictly Necessary Cookies

These are essential in order to enable you to move around the site and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.

 

Category 2: Performance Cookies

These cookies collect anonymous information on how people use our site. These help us to understand how customers arrive at the site, browse it, and show us where we can improve things like navigation, user experience, shopping experience and marketing campaigns.

 

Category 3: Functionality Cookies

 

These cookies allow us to remember your choices to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. They may store anonymous information such as the country you visit our site from, language and search parameters such as size, colour or product line. These cookies cannot track your browsing activity on other websites.

 

Category 4: Targeting Or Advertising Cookies

These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are usually placed by third party advertising networks to remember the websites you visit to provide you with more personalized adverts when visiting other websites. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign.

 

Category 5: Social Media Cookies

If you choose to share something from our site on social media sites like Facebook or Twitter, these are the cookies that will allow you to do so. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.

 

Controlling or deleting cookies << CHECKED BY DEVELOPMENT TEAM

 

Customers can request modification to their personal data on the Edit Personal Data page, which can be reached through the My Personal Data page. On a new modification request you will receive an email notification to your public Customer Email.

Only real customers with orders or personal profile can send a modification request.

 

Customers can request erasure of their personal data on the My Personal Data page. On a new deletion request you will receive an email notification to your public Customer Email.

Only real customers with orders or personal profile can send a deletion request.

 

Customers can request access to their personal data in 2 ways:

  • Logged-in customers can reach the My Personal Data page through their account page. (Note: you have to be logged-in to see this page, otherwise you will redirected to the Request Personal Data page)
  • Guest or logged-out customers can reach the Request Personal Data page through a footer link, where they are able to request their personal data with email confirmation. Once they confirmed, they will redirected to the My Personal Data page.

 

 

Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set.

 

If you want to delete any cookies that are already on your computer, please refer to the settings of your internet browser. For further information on deleting or controlling cookies, please visit www.AboutCookies.org, which also features details on how to block cookies using different types of browser or mobile device.

 

Please note that by deleting or restricting cookies or by disabling future cookies you may not be able to access certain areas or take full advantage of our site.

 

To opt out of being tracked by Google Analytics across all websites visit Google Analytics Opt-out Browser Add-on.

 

If you'd like to opt out of other third party cookies relating to targeted advertising, please go to www.youronlinechoices.eu. Opting out does not mean you will no longer receive online advertising, just that the companies from which you opted out will no longer be able to deliver ads tailored to your internet preferences and usage patterns.

 

We (and other third parties acting on our behalf) may automatically track and collect information about your IP address, domain service, country location, time zone, language, the type of computer and web browser and the pages you visit (including by using web beacons and other similar technology). If you access our site on your mobile device, we may also collect information about your mobile provider and your mobile device.

 

We use this information so that we can make improvements to our system, analyze usage trends, track users' journeys through our site, gather non-personal demographic information for aggregate use and detect suspicious or fraudulent transactions.

 

Should these automated processes reject your transaction as suspicious or fraudulent, please contact us to ask us to reconsider the decision within 21 days of receiving such notification. It is likely that we will use similar criteria to review the transaction so there is no guarantee that a final decision will be different.

 

Where We Store Your Personal Data <<CHECK

 

Cookies, GDPR are managed and stored by shopify plugin “Easy GDPR + Cookie Bar”, https://apps.shopify.com/easy-gdpr,  other customer data are managed by shopify platform.

 

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. If you have created, or we have provided you with, a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. Please do not to share a password with anyone.

 

The data that we collect from you may be processed by staff who work for us or for one of our suppliers. Such staff maybe responsible for, among other things, fulfilling your order, processing your payment details and proving support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

Unfortunately, no transaction on the internet may yet be considered completely secure. We always strive to protect your personal data, however please be aware the security of the data you transmit to our site cannot be guaranteed and any transmission is undertaken at your own risk. We will use strict procedures and security features to try to prevent unauthorized access.

 

How We Use Your Information

 

Information you give to us

 

We will use the information you give us to:

 

  • Fulfill the obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
  • Provide you with information about goods or services we feel may interest you, if you have ticked the relevant box situated on the form on which we collect your data (the order form or registration form to create an account with the site) indicating your consent to receiving marketing material from us.
  • Verify and carry out financial transactions in relation to payments you make online.
  • Notify you about changes to our service provided by the site.
  • Ensure that content from our site is presented in the most effective manner for you and for your computer.

 

 

We will use the information collected about you to:

 

  • Administer donatadavidoff.com and your account with us under our terms and for internal operations, including identifying visitors to the site, troubleshooting, and, in our legitimate interests, auditing the downloading of data, data analysis (demographic and sale data), testing, research, statistical and survey purposes.
  • Improve the site to ensure that it is presented in the most effective manner for your and for your computer.
  • Identify visitors to the site
  • Allow you, should you choose to do so, to participate in any interactive features of the site.
  • Keep the site safe and secure as part of our legitimate efforts.
  • Measure and understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you for our legitimate interests.
  • Make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them, subject to your stated preferences, where relevant, in our legitimate interests.
  • Send you information, provided you have indicated that you do not object to being contacted, that you may have requested from us or that we think you may find useful, including information about our products and services.
  • Allow selected third parties to directly send you information regarding their products and services that you may find useful, provided you have consented to this.

 

You can choose not to be contacted with information regarding our products and services, or to share your details with third parties, either at the point that your information is collected on the site by checking the relevant box or, if you do not wish us to continue to contact you, by following the unsubscribe link on any communications sent to you by us. You can also exercise the right at any time by contacting us at info@donatadavidoff.com.

 

Legal Grounds For Our Processing Of Your Data

 

We process your personal data on the basis outlined below:

 

 

  • Where it is necessary to obtain your prior consent to the processing of your personal data in order for us to be allowed to do it, we will obtain and rely on your consent in relation to the processing concerned.
  • We will process your personal data only where the processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into such a contract.
  • For compliance with a legal obligation to which we are a subject.
  • For the purposes of the legitimate interests pursued by us or third party, provided that this will only be in circumstances in which those legitimate interests are not overridden by your interests or fundamental rights and freedoms which require protection of personal data.

 

 

Information Sharing

 

Occasionally, we may disclose aggregate statistics (with no personally identifiable information) about visitors to the site, customers and sales in order to describe our services to prospective partners, advertisers, sponsors and other reputable third parties and for other lawful purposes.

 

From time to time, we may disclose your personal information to the contractors, agents or affiliates who assist us in providing the services we offer through the site, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time.

 

We may share your information with other companies and organizations for identity verification and fraud protection purposes to the extent permitted by applicable laws.

 

In the event that we undergo re-organization or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organized entity or third party.

 

Please be aware that we may be duty-bound to disclose your personal information if we believe that such action is necessary to prevent fraud or cyber crime or to protect the site or the rights, property or personal safety of any person. It is possible that we may also be obliged to disclose or share your personal information and/or user information in order to comply with any legal obligation.

 

 

External Links

Donatadavidoff.com may occasionally contain links to external sites that, should you follow them, will have their own privacy policies and processes and we will not accept any responsibility or liability for these policies and processes. Please check these policies before you submit any personal data to these websites.

 

Payment Processing

The payment details you provide will be encrypted using secure sockets layer (SSL) technology before they are submitted to us over the internet. Payments made on the donatadavidoff.com are made through our payment gateway provider from time to time, [including DETAILS]. You will be providing credit or debit card information directly to such payment provider which operates a secure server to process payment details, encrypting your credit/debit card information and authorizing payment.

 

Information which you supply to such payment providers is not within our control and will be subject to their own privacy policy and terms and conditions. For more information please contact us.

 

Security – PHASE TWO

The security of all personally identifiable information associated with our users is of the utmost importance to us.

 

To process an order, we need your credit / debit card number and expiry date, plus any security details that the credit card processor may require. Donata Davidoff employs trusted and reputable third-party hosting agents and payment providers to ensure the security of personal data. All credit card details that are given to us by you the customer are done so on a secure server TKTK.

 

The transfer of the purchase details from our site to TKTK are encapsulated using their encrypted and digitally-signed protocol. This uses a combination of standard methods to ensure that the information passed is secure and tamper-proof. TKTK is level 1 (the highest level) PCI DSS compliant and is regulated by qualified security assessor Trustwave. Please note that we do not store any financial information from you.

 

Data Retention

We take appropriate measures to ensure that any personal data is kept secure and is kept for only so long as is necessary for the purpose for which it is used.

 

If your personal details change or if you have any queries about how we use your personal data, please notify us by emailing our Customer Service team at info@donatadavidoff.com or by writing to us at official address.

 

Contacting Us

If you have any questions, concerns or comments regarding this privacy policy or any requests concerning your personal data, please submit them by email to info@donatadavidoff.com. We will endeavour to respond to your enquiries within three working days.

 

Changes To This Policy

Any future changes to this privacy and cookies policy will be posted on this page and, where appropriate, communicated to you by e-mail. Please check back to see any updates or changes.

 

This policy was last updated on April 17, 2019.

 

You can request your personal data by filling this form.

I also consent to having Donata Davidoff collect my email so that they can send me my requested info. For more info check our privacy policy where you'll get more info on where, how and why we store your data.